Terms of use

1. Who you contract with

MediLexi is provided by iLexiBox, based in Norway. You can reach us at support.lexiteam@gmail.com. Payments are handled by Paddle.com, which acts as the Merchant of Record and is the seller shown on your receipt.

2. What the service is

MediLexi is preparatory training material for doctors preparing to practise in the United Kingdom: written practice questions, clinical stations, case practice and revision notes, with feedback and progress tracking.

It is not the official examination, it is not a route to registration, and it is not affiliated with, endorsed by or approved by the General Medical Council. Using it does not guarantee that you will pass anything.

3. Your account

Give accurate details when you register, keep your sign-in credentials to yourself and tell us if you think someone else has used them. An account is personal to you. Sharing it, or sharing paid access, is a breach of these terms.

4. Subscriptions, payment and renewal

Paid plans are subscriptions. They renew automatically at the end of each period at the price shown when you bought, until you cancel. Cancelling stops the next payment; your access runs to the end of the period you have already paid for.

Prices are shown inclusive of any VAT that applies. Paddle is responsible for charging and remitting that VAT as Merchant of Record. You can cancel renewal from your account or by emailing us.

Your right to cancel the purchase itself is a separate thing, and it is set out on the Cancellation rights page.

5. How you may use it

You may use the material to prepare for your own examinations. You may not copy, republish, sell, share or systematically extract it, or use it to build or train another product, whether or not you paid for access.

6. Who owns the content

All content we have developed and produced — the questions and their explanations, the stations, the cases, the revision notes, the artwork and the software itself — belongs to us and is protected by copyright.

Some material is written from third-party clinical sources, which are used with permission or under their own licence terms and remain the property of their rightsholders. Where a source is named on a page, that naming is attribution and not a claim that the rightsholder endorses this service.

7. Who writes and reviews the material

The content is written and reviewed by a doctor, who is not registered with the General Medical Council. We tell you this plainly because it is the kind of thing a reader would otherwise assume.

The material is study material. It is not medical advice and must not be used to make decisions about the care of a real patient.

8. If you break these terms

We may suspend or close an account that shares access, extracts content in bulk or otherwise breaches these terms, and we may take technical measures against bulk extraction. Where the breach is serious we may do so without a refund for the remainder of the period.

9. Your legal rights

Nothing in these terms affects your rights as a consumer. Under the Consumer Rights Act 2015 digital content must be of satisfactory quality, fit for its purpose and as described. If it is not, you are entitled to have it put right and, if that is not possible or is not done within a reasonable time, to a price reduction.

The service is otherwise provided as it is. We do not promise that it will always be available or free of faults, and we do not promise any examination outcome.

10. Our liability

We do not exclude or limit our liability where the law does not allow it — in particular for death or personal injury caused by our negligence, for fraud, and for the statutory rights described above.

Otherwise, we are not liable for losses that were not foreseeable, for loss caused by your own use of the material in clinical practice, or for business losses. Where we are liable, our liability is limited to the amount you paid us in the twelve months before the loss.

11. Changes

We may change these terms. If a change materially affects you we will tell you before it takes effect, and the date at the top of this page always says when it was last revised. If you do not accept a change you can cancel your subscription.

12. Complaints, and the law that applies

Tell us first — support.lexiteam@gmail.com. Most things are fixed faster that way.

If you live in the United Kingdom, you keep the protection of the mandatory consumer rules of the country you live in, and you can bring proceedings in the courts there. We are not a member of an approved alternative dispute resolution scheme. For free, independent advice you can contact the Citizens Advice consumer service on 0808 223 1133 or at citizensadvice.org.uk.

13. Contact

iLexiBox — support.lexiteam@gmail.com. See also our Privacy notice and Cancellation rights.